IT Support Office Manager (Pro-active)
The Fiverivers IT Support Office Manager offers a complete proactive solution that helps manage your entire IT infrastructure 24X7. This cost-effective and high-quality service can be tailored to meet all support requirements.
Who is it for?
If your company is dependent on its IT infrastructure round the clock you do not want to take the risk of downtime. The Fiverivers IT Support Office Manager service has been specifically designed to proactively manage the IT infrastructure of a business 24X7.
With remote monitoring and configurable add-on services it covers all the essential infrastructure of a modern IT network including PCs, servers and routers.
Why do I need it?
Any business that depends on its IT infrastructure for essential business processes needs to consider how it would cope if there was a fault somewhere in the network. How would you identify and fix it to minimise downtime? Have you got the right skills and experience to carry out the job?
The Fiverivers IT Support Office Manager service can take care of all this for you. With a dedicated account manager the integral 24X7 remote monitoring enables us to identify and fix many problems before they inconvenience your business. With unlimited support and additional management and audit options it can be designed around your precise support needs saving you time and money.
What is covered?
The Fiverivers IT Support Office Manager service delivers a reactive and cost-effective solution and has 3 levels all of which offer a dedicated account manager:
- Standard - manages your IT infrastructure within a set and affordable budget. Includes 24X7 remote server monitoring, unlimited support and patch and upgrade support
- Premium - all the benefits of Standard plus security audit and management, network and backup management, DR plan and monthly management reports
- Pro - all the benefits of Premium plus 24X7 support, scheduled onsite visits and 3rd party management
To get full details of what is included in each package and find out exactly what hardware, operating systems, Windows systems and applications are covered, please visit our Web site at www.fiveriverssupport.com
IT & Support
Proactive Support Solutions Reactive Support Solutions Online Data Backup Solutions Book a ConsultationContact Us Five Rivers SupportGoogle Certified
Five Rivers has attained certified partner status with our skills in managing Adwords campaigns. Adwords is a program run by Google to certify consultants to help the increasing number of new Google AdWords clients. Being a certified partner and Adwords expert, we have knowledge and practice of managing several campaigns. We are committed to excellence and customer satisfaction.
AVIVA plc (Asprea Ltd)
Five Rivers have worked with us for 3 years to develop our Recruitment
website. This has included consultation to develop imagery and concepts in line
with our brand image and company values.
Our Company has found Five Rivers to be most helpful and knowledgeable
with practical, jargon-free advice. In particular our Account Manager Kam Lall has
been and continues to be extremely supportive and has a good knowledge of our business
needs
We would not hesitate to use Five Rivers again.
Simon Hopkinson, Managing Director
Five Rivers Solutions Group Websites 
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